Shipping Information
Shipping Information
At guZZmart, we are proud to offer FREE shipping on all orders!
Order Processing Times
Orders are processed and dispatched within 1-3 business days after being placed. An order is considered dispatched once it has been handed over to the shipping carrier and is in transit to your provided address.
During peak times and holidays, processing times may extend up to 7 business days due to high order volumes.
Estimated Shipping Times
Delivery times vary based on location. Below are our estimated shipping times once your order has been dispatched:
• United States: 5-10 business days
• Canada: 7-14 business days
• United Kingdom: 7-14 business days
• Australia: 10-20 business days
• Rest of the World: 15-30 business days
Potential Shipping Delays
While we work hard to ensure timely deliveries, there may be unexpected delays due to factors outside our control, such as:
• Courier delays during peak seasons and holidays
• Severe weather conditions or transportation disruptions
• Customs clearance for international orders
If your package is experiencing delays, we recommend monitoring your tracking details for updates.
Order Changes & Accurate Shipping Details
It is the customer’s responsibility to provide accurate and complete shipping details at checkout. Incorrect or incomplete addresses may lead to processing delays or order cancellations.
• If our system detects an issue with your shipping address, our customer support team will email you within 3 business days for verification. If we do not receive a response, we reserve the right to cancel your order.
• If you realize there is an error in your shipping details, please contact us at guzzmartcontact@gmail.com within 24 hours of placing your order. We will do our best to accommodate changes, but we cannot guarantee modifications after this timeframe.
Delayed Delivery
At guZZmart, we strive to ensure prompt deliveries, but sometimes delays occur due to unforeseen circumstances, including:
• Courier service delays (e.g., weather conditions, operational disruptions)
• Product availability issues
• Address verification or payment processing delays
If we encounter any issues that may delay your order, we will notify you as soon as possible. While we are not liable for delays caused by external factors, we will do our best to keep you informed and assist where possible.
Lost or Stolen Packages
If your package is lost or stolen, please reach out to the courier service directly to file a claim. Most carriers have a claims process and may require additional details from you.
We will also contact the courier on your behalf to follow up on the claim and provide updates.
Please note:
• guZZmart is not responsible for lost or stolen packages, as these fall outside of our refund policy.
• If a package is deemed lost or undeliverable, we may offer a replacement, depending on the situation.
• If a package is confirmed stolen, we recommend filing a police report for further assistance.
Shipping Policy Updates
guZZmart reserves the right to update or modify this Shipping Policy at any time without prior notice. Customers are responsible for reviewing the most up-to-date policy before making a purchase.
By placing an order with guZZmart, you agree to this Shipping Policy, including any future updates.
For any questions or concerns, please contact us at guzzmartcontact@gmail.com. We’re here to help!